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Carlo Angelo C. Isles

Filipino Web Design and Usability Consultant

Career Summary:

> Has been in the Web Design/IT Field for Five Years.
> Has been in the Hospitality Industry for Three Years.
> Named 2007 "San Beda Manila & Alabang Musuem Logo Winner."
> Named 2006 "Best New Zimmie of the Year."

Core Competencies:

> Web Design and Usability
> Search Engine Marketing
> Research and Testing
> Project Management

Education:

BS Degree in Computer Applications and Information Science
San Beda College Manila (2001-2005)

Certificate of Completion in Macromedia Flash 5
Informatics, Sta.Lucia Mall (2003)

Recent Employment History:

Quality Control Specialist
DirectWithHotels Philippines (June 2009 - Present)

Senior Web Usability
DirectWithHotels Philippines (January 2009 - June 2009)

> Handled team of web designers and managed team activities
> Led on planning and implementing continuous improvement of team's processes
> Participated on execution of team activities
> Responsible on ensuring all activities accomplished by the team are made with quality and excellence
> Led on documenting team's work processes, procedure and work instructions
> Led on developing job order guidelines
> Reported team performance on a weekly and monthly basis
> Developed an orientation and training plan for new hires
> Participated on gathering data and analyzing results activities of Research and Testing

Acting Horizontal/Convert Lead
DirectWithHotels Philippines (April 2008 - January 2009)

> Handled team of web designers and managed team activities
> Planned and implemented continuous improvement of team's processes
> Participated on execution of team activities
> Documented team's work processes
> Led on developing and putting proper processes in place for the Web Design team in Operations
> Reported team performance and results of activities due for testing to all leads and executive management on a monthly basis
> Researched and analyzed effectiveness of performing and non-performing websites and landing pages
> Proposed new layout template for landing page
> Participated on all activities due for research, testing and implementation
> Gathered results of testing activities and analyzed next steps

Web Designer
DirectWithHotels Philippines (July 2006 - April 2008)

> Handled a portfolio of at least 50 websites and landing pages for maintenance and improvement
> Designed and Developed websites and landing pages due for Revamp
> Built email blast/newsletter for Hotel promotions
> Responsible for improving hotel websites that have low conversion performance

Other Contributions:
> Participated on creation of Flash Presentation for Company's Offline Marketing Campaign in Argentina
> Participated on creating and documenting 'how-to' work instructions for web designers
> Developed an Exam for Web Designer Applicants for Operations

Web Designer
ThinkSmartMarketing (August 2005 - April 2006)

> Designed and Developed E-Cards and E-Commerce websites based on the Client's requirements
> Participated and documented project requirements sessions
> Managed maximum of three websites

Awards & Certifications:

Quality Management System (ISO 9001:2000)
DirectWithHotels 2008
Certificate Number: QMS4464491623

Competent Internet Marketer - 86/90
WebCEO Internet Marketing Basic 2008

Winner, Logo Making
San Beda Manila & Alabang Museum 2007

Best New Zimmie
DirectWithHotels Philippines 2006

Memberships & Affiliations:

Philweavers - Filipino Web Designer Community
San Beda Alumni Association